Every invoice compared against the payment receipt on file for the same booking. A mismatch is auto-detected and rejected back to the advisor the instant it happens, this just makes that status visible here. Review a matched invoice's PDF, then Issue it (finalize, no email yet) and separately Send it (actually emails the client) when ready.

Sold, Client paid, Trip, File closed, Commission received, CEO approved + split, Paid out. Each line says who must act next, when the supplier's commission is expected (and if it is late), how it was split, where each part went, and whether the numbers add up. Only the accountant and the CEO see this page: the advisor and the client never see these amounts.

1 Sale Logged · 2 Documents Submitted · 3 Accountant Reviewed · 4 Commission Calculated · 5 Commission Split · 6 Commission Paid

Load the report your supplier sends (Expedia: Transaction Report, download as CSV). Each line is matched to a logged sale by its itinerary number, and the commission the supplier says it will pay is saved on that sale. It is only an estimate until the real money arrives. The advisor and the client never see it.

The advisor finished every step and closed the file. When the supplier's money arrives, the accountant enters the real amount; the CEO then approves it. The advisor and the client never see these amounts.

Real commission amounts the accountant has entered, awaiting CEO review. The client never sees any of this - it never appears on their invoice.

Every advisor/admin on the platform. Click Timeline to see their full lifecycle - application, interview, approval, onboarding fee, platform fee, training, promotions - the same view CEO/admin see.

Every prospect on the platform, however they came in - marketing leads, site signups, an advisor's own card link/QR, or a manual entry. "Unassigned" is waiting on a decision; "Assigned" already has an advisor. You can Assign/Reassign a lead with a live CEO login to approve it when the CEO isn't available - Add, Edit and Delete are CEO-only.

Search every booking by traveler name, advisor name, Reservation ID (confirmation #), ETA Travel ID, trip name/destination, or an exact date.

After a trip is over, ETA Compass puts everything for that booking into one ZIP: the booking summary (with the signature and the commission), every invoice, every payment and refund receipt, and a summary of each Pre-Authorization (only the last 4 digits of the card). Made automatically 14 days after the trip once the commission is approved. Nothing in a trip file can be deleted.

Every financial/admin action: booking edits, deletes, confirmations, overrides, invoice approvals, document deletes, expenses, commission payouts: tied to the client and advisor it belongs to.

Every reservation/confirmation PDF an advisor has imported and submitted (attached to a real client): kept permanently here so the original source is always on file for audits. A file an advisor uploaded but never finished/attached to a client stays private to them until then, so it doesn't show up here unlabeled.

Composed by an advisor and submitted here for review. Click Review to check the actual PDF, then either Issue (finalizes it, does NOT email yet) or Reject (sends it back to the advisor). Once issued, a separate Send button actually emails it to the client (PDF + Word). Already-sent ones stay listed for the full record.

Issued automatically the instant an advisor confirms a booking's payment - sent to the client/payer(s) and to accounting. The invoice above is what's reviewed and reconciled against these amounts before it goes to the client.

Once a trip's return date has passed, its uploaded documents are automatically zipped into one file and the originals removed from the server to save space, the zip below is the permanent copy, always downloadable.

Use this for anything outside the normal booking flow, refunds, corrections, or miscellaneous expenses: so the accounting record stays complete.

General company costs (rent, wages, marketing, subscriptions...): not tied to one booking. Attach the receipt/invoice if you have it. This does not reduce Profit & Loss until the CEO approves it.

When a month is finished and checked, the accountant locks it. A locked month cannot get new entries, voids, deletes, approvals or exchange-rate changes. Only the CEO can reopen it, and must write the reason. Months follow Vancouver time (a sale at 9 pm on 31 December belongs to December).

These are left out of every total (Profit & Loss, Comparison, Summary) so a wrong number is never shown. Type the rate (how many CAD for 1 unit of that currency, for example 1.37 for USD) and save. The rate you typed is kept with the record.

A built-in, ETA-Compass-tailored P&L: revenue is the company's own retained share of confirmed bookings (not the full trip price, which mostly passes through to suppliers), minus categorized expenses and refunds.

How the Company Revenue figure above is internally tracked, per the 3-way commission split.

Not tax advice: an estimate based on the rate set in Tax Settings. Confirm with your accountant before filing.

Covers tax collected on ETA Compass invoices only: it does not track input tax credits (GST/PST the company paid on its own purchases). This is not tax advice; confirm final treatment and the actual return with your accountant/bookkeeper before filing.

BC PST generally does not apply to a travel agency's own commission/service fees: it mainly taxes goods and specific enumerated services. PST here defaults OFF for that reason. Confirm with your accountant whether any of ETA Compass's invoiced items are PST-taxable before turning it on. Only the CEO can change these settings.

Separate from GST/PST above: this taxes the company's own net income (Profit & Loss), not a client invoice. The default (11%) is the combined federal + BC small-business rate as of the 2026 BC budget, a starting point only, not tax advice; confirm the exact figure that applies to ETA Compass with your accountant. Only the CEO can change this.

Permanently deletes every booking, client, invoice, payment receipt, source document, archived document ZIP, and ledger entry: and resets invoice numbering so the next one starts over at #01. Login accounts (advisor/accountant/admin/CEO) are not affected. Leads, consultations, affiliate sales, and the quick "Register Sale" log are not affected either. This cannot be undone.

How every future booking's commission is split, by Lead Source. Read-only here: only the CEO can change these, from their own Settings page.

Any sale personally attributed to your own account (advisor_id) - separate from the company-wide totals in Ledger/P&L.